Privacy Policy

Effective Date: October 20, 2018

Kuzo.pk (“we,” “us,” or “our”) operates the https://kuzo.pk website (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our Service, as well as your choices regarding that data.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. For more details, please also review our Terms & Conditions.

Information Collection and Use

We collect various types of information to provide and improve our Service.

Types of Data Collected

1. Personal Data

When using our Service, we may ask you to provide certain personally identifiable information (“Personal Data”), including but not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address (including State, Province, ZIP/Postal code, and City)
  • Cookies and usage data
  • Payment information (processed through secure third-party payment gateways)

2. Usage Data

We automatically collect information about how our Service is accessed and used (“Usage Data”), including:

  • IP address
  • Browser type and version
  • Pages visited, time and date of visit, and time spent on pages
  • Unique device identifiers and other diagnostic data

3. Tracking, Cookies & Advertising Data

We use cookies and similar tracking technologies to monitor activity and enhance user experience. Additionally, we use Google Ads and Meta (Facebook, Instagram) Ads for marketing purposes, which may collect data for targeted advertising.

Types of Cookies:
  • Session Cookies: Essential for website functionality.
  • Preference Cookies: Remember user settings and preferences.
  • Security Cookies: Used for security purposes.
  • Advertising Cookies: Used to show relevant ads based on your browsing behavior.

You can opt out via your browser settings or the Google Ads Settings page.

Use of Data

We use collected data to:

  • Provide and maintain the Service
  • Notify you about Service updates
  • Enable interactive features
  • Offer customer support
  • Improve Service functionality
  • Monitor and analyze usage
  • Detect, prevent, and resolve technical issues
  • Conduct marketing and retargeting campaigns via Google Ads and Meta Ads

Payment Information Security

All payments are processed through secure third-party providers such as PayPal, Stripe, or local banking systems. We do not store payment details on our servers.

Data Transfer

Your information, including Personal Data, may be transferred and stored outside your jurisdiction, including in Pakistan, where data protection laws may differ from yours. By providing your data, you consent to this transfer. We take necessary steps to ensure your data is treated securely and in compliance with this Privacy Policy.

Disclosure of Data

We may disclose your Personal Data under the following circumstances:

  • To comply with legal obligations
  • To protect the rights and property of Kuzo.pk
  • To prevent or investigate fraud or misconduct
  • To protect the personal safety of users and the public
  • To defend against legal claims
  • To authorized third-party service providers, such as payment processors and shipping partners

Data Security

We implement commercially acceptable security measures to protect your data. However, no online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Service Providers

We may engage third-party companies to assist with:

  • Service facilitation and provision
  • Payment processing
  • Shipping and order fulfillment
  • Performance monitoring and analysis
  • Marketing and advertising campaigns (Google & Meta Ads)

Analytics

We use third-party analytics services, including Google Analytics, to track and report website traffic. Google may share collected data with its advertising network. You can opt out by installing the Google Analytics opt-out browser add-on.

Links to Other Websites

Our Service may contain links to third-party sites. We do not control and are not responsible for their content or privacy practices. Please review their privacy policies before sharing any information.

Data Retention & User Rights

We retain your data as long as necessary to fulfill the purposes outlined in this policy. You have the right to:

  • Request access to your data
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Manage cookie preferences via browser settings

To exercise these rights, please contact us at info@kuzo.pk.

Return & Refund Policy

For details regarding returns and refunds, please visit our Return & Refund Policy.

Children’s Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a child has provided us with Personal Data, please contact us, and we will remove the information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” We may also notify you via email or a prominent notice on our Service before changes take effect.

Contact Us

For any questions regarding this Privacy Policy, contact us: